# Accelerate Your Business Growth with PT Telmark Integrasi Indonesia
In today's fast-paced corporate environment, streamlining operations is the key to maintaining a competitive edge. PT Telmark Integrasi Indonesia has rapidly emerged as a frontrunner in the Business Process Outsourcing (BPO) sector since its inception in 2016. Operating proudly as part of Quiros Networks, the company specializes in comprehensive end-to-end management for non-core business functions. By taking over routine yet critical operations, PT Telmark Integrasi Indonesia empowers organizations to redirect their energy toward core strategies and aggressive market expansion.
## Driving Operational Excellence Through Advanced BPO Solutions
Modern enterprises require more than just outsourced labor; they demand seamless integration, cutting-edge technology, and unwavering reliability. PT Telmark Integrasi Indonesia bridges this gap by combining highly trained professionals with state-of-the-art technological infrastructures and robust support facilities.
The comprehensive suite of services is specifically engineered to optimize efficiency and adapt to unique corporate demands:
* Customer Service: Delivering exceptional customer experiences to foster brand loyalty and retention.
* Collection Services: Managing financial recoveries systematically and professionally.
* Telemarketing: Driving revenue and expanding market reach through targeted outreach.
* Televerification: Enhancing security and data accuracy with rigorous verification protocols.
* Telesurvey: Gathering valuable market insights and consumer feedback efficiently.
## Current Career Opportunities at PT Telmark Integrasi Indonesia
As part of the ongoing expansion, the organization is currently seeking driven, talented individuals to fill pivotal roles. Joining the team offers a dynamic work environment designed for professional growth and skill enhancement.
1. Team Leader Desk Collection
The Team Leader role is vital for guiding financial recovery operations to success. This position demands a strategic thinker capable of uplifting team performance and maintaining high standards of excellence.
Key Responsibilities:
* Lead and motivate the team to consistently achieve and exceed collection targets.
* Coordinate all daily activities and workflows within the Desk Collection unit.
* Conduct regular monitoring, mentoring, and coaching sessions for agents.
* Compile, analyze, and present comprehensive reports on team achievements.
Candidate Requirements:
* Minimum education level of Diploma (D3) or Bachelor’s Degree (S1).
* At least 1 year of proven experience as a Collection Team Leader, preferably within the Banking or Fintech sectors.
* Demonstrated expertise in handling late-stage recovery (bucket belakang) collections.
* Proficiency in Microsoft Office applications, with advanced skills in Microsoft Excel.
* Strong interpersonal, communication, and analytical capabilities.
* Willingness to work onsite in Yogyakarta, with local residents receiving priority consideration.
2. Agent Desk Collection
Desk Collection Agents serve as the frontline communicators, engaging directly with clients to resolve financial matters respectfully and effectively.
Key Responsibilities:
* Contact customers via telephone or messaging platforms to facilitate loan repayments.
* Address customer inquiries regarding payment channels and collection procedures thoroughly.
* Provide clear, accurate details concerning payment policies, terms, and conditions.
* Evaluate payment data to offer constructive financial guidance to overdue accounts.
* Propose viable problem-solving solutions for payment difficulties and refund requests.
Candidate Requirements:
* Minimum education level of Senior High School (SMA/SMK) or equivalent.
* Exceptional verbal communication and negotiation skills.
* Solid analytical aptitude and problem-solving orientation.
* Proven ability to thrive under target-driven performance metrics.
* Comfortable utilizing computer hardware and software systems daily.
* At least 3 months of hands-on experience working as a Desk Collection Agent.
## How to Apply
If you possess the required expertise, drive a results-oriented mindset, and want to build a rewarding career with one of Indonesia's fastest-growing BPO providers, take the next step today. Submit your updated CV directly to the recruitment team at [email protected].