# Kickstart Your Career: PT Reska Multi Usaha Opens Recruitment for 2026/2027 Holiday Season
Building a rewarding professional path often begins with aligning yourself with industry leaders that value growth, dedication, and excellence in customer satisfaction. PT Reska Multi Usaha, widely recognized as KAI Services, has officially announced its latest career opportunities for ambitious job seekers looking to make a meaningful impact. As a prominent subsidiary of PT Kereta Api Indonesia (Persero)—a corporate giant with a rich legacy spanning decades—this organization continues to expand its footprint across the transportation and hospitality sectors.
If you are eager to step into a dynamic work environment and contribute to exceptional travel experiences, this comprehensive guide outlines the latest career openings, specific candidate requirements, and the step-by-step application process.
## Understanding PT Reska Multi Usaha (KAI Services)
Established in 2003, PT Reska Multi Usaha was created to support and execute the strategic business policies of its parent company, PT Kereta Api Indonesia (Persero). Over the years, the company has diversified its portfolio far beyond traditional on-train dining. Today, its extensive business operations encompass:
* Service on Train (SOT) and culinary restoration
* Professional parking management facilities
* Loko Cafe and Loko Kiosk outlets
* Comprehensive catering solutions for corporate and public events
Through continuous operational evolution, KAI Services remains committed to delivering top-tier hospitality, ensuring that millions of passengers enjoy seamless, comfortable journeys across the Indonesian railway network.
## Current Job Vacancy: Customer Service Mobile (Nataru 2026/2027)
To manage the upcoming surge in passenger volume during the critical Christmas 2026 and New Year 2027 holiday transport season, KAI Services is urgently hiring dedicated frontline professionals.
Role Overview
As a Customer Service Mobile, your primary responsibility is to deliver proactive, friendly, and solution-oriented service to passengers and prospective travelers. Utilizing an active, approachable, and mobile engagement strategy, you will assist customers with journey details, schedule inquiries, station navigation, and the latest promotional information offered by PT Kereta Api Indonesia (Persero).
General Candidate Qualifications
To ensure the highest standard of passenger interaction, applicants must meet the following mandatory criteria:
* Educational Background: Minimum high school diploma (SLTA or equivalent).
* Age Limits: Maximum 30 years old for male applicants; maximum 28 years old for female applicants.
* Marital Status: Must be single (unmarried).
* Physical Requirements:
* Minimum height of 160 cm for males and 155 cm for females, with a proportional body posture.
* Physically and mentally healthy, with absolute freedom from color blindness.
* Free of tattoos and body piercings (specifically for male applicants).
* Appearance & Soft Skills: Possess an attractive, neat, and polite presentation; display a natural friendliness, strong service-oriented mindset, and professional communication abilities.
* Availability: Willing and able to work in rotating shift schedules.
* Administrative Prerequisites: Must possess an active National Health Insurance (BPJS) card and a Taxpayer Identification Number (NPWP).
Regional Station Placements
Successful candidates will be assigned to specific operational areas (Daop) and stations based on their chosen application region:
* Daop 1 Jakarta: Gambir, Pasar Senen, Jatinegara, Bekasi, Cikarang, Karawang, Cikampek, and Sukabumi.
* Daop 2 Bandung: Bandung, Kiaracondong, Cimahi, and Tasikmalaya.
## How to Apply for the KAI Services Recruitment
If you match the outlined criteria and feel ready to embrace this exciting challenge, follow these application instructions carefully:
1. Prepare Your Documents: Gather your updated Curriculum Vitae (CV) and a recent professional passport photograph.
2. Target the Correct Region: Send your application file to the specific email address corresponding to your preferred placement location:
Daop 1 Jakarta:* [email protected]
Daop 2 Bandung:* [email protected]
3. Use the Mandatory Email Subject Format: To ensure your application is reviewed by the recruitment team, structure your email subject line precisely as follows:
* `[Full Name]_[Position Desired]_[Current Domicile]`
Example:* `Rara_CSM_Bandung`
Note: Only candidates who completely fulfill the administrative and physical requirements will be processed further.
## Important Recruitment Disclaimer
PT Reska Multi Usaha (KAI Services) applies a strict merit-based selection policy designed to maintain absolute transparency and fairness:
* Zero Fees: The entire recruitment process is completely free of charge. KAI Services never collects fees, applies refund policies, or cooperates with external travel agents, transportation providers, or third-party entities requesting reimbursement for travel and accommodation.
* Beware of Fraud: The public is strongly urged to ignore any unauthorized parties falsely claiming they can guarantee or assist with applicant selection.
* Selection System: Candidate evaluation utilizes a knockout (elimination) system at every stage, and all decisions made by the official recruitment committee are final and immutable.