# Career Opportunities at PT Nippon Indosari Corpindo Tbk: Join the Industry Leader
PT Nippon Indosari Corpindo Tbk stands as the preeminent bakery manufacturer in Indonesia, widely recognized for its iconic "Sari Roti" brand. Established in 1995 as a foreign investment entity under the name PT Nippon Indosari Corporation, the company has undergone significant transformation to meet the evolving demands of the Indonesian market. By 2001, the firm strategically expanded its operational capacity by introducing specialized production lines for both plain white bread and sweet bread varieties.
Following its successful Initial Public Offering (IPO) on the Indonesia Stock Exchange (IDX) on June 28, 2010, the company entered a period of aggressive infrastructure growth. This expansion strategy included the simultaneous establishment of state-of-the-art manufacturing facilities in Semarang, Medan, and Cikarang in 2011, followed by further reach into Palembang and Makassar. Today, the company invites ambitious professionals to join its ranks as they continue to lead the bakery industry.
## Latest Career Opportunity: Customer Service Officer
PT Nippon Indosari Corpindo Tbk is officially seeking qualified candidates to fill the Customer Service Officer position for August 2026. This role is essential for maintaining the high standards of service that our customers expect from the Sari Roti brand.
Core Responsibilities
The selected candidate will be responsible for acting as the primary point of contact between the company and its valued consumers. Key duties include:
* Providing comprehensive support to customers via telephone, WhatsApp, and other digital communication channels.
* Managing and processing consumer orders with precision and efficiency.
* Educating customers regarding new product launches, ongoing programs, and promotional campaigns.
* Resolving consumer complaints through professional follow-up and effective problem-solving techniques.
* Maintaining accurate and up-to-date documentation within the customer database.
* Collaborating across internal departments to ensure all customer requirements are met promptly.
Candidate Requirements
To excel in this role, applicants must possess the following qualifications:
1. Educational Background: Hold a minimum of a Bachelor’s degree (S1) from any major.
2. Experience: At least one year of professional experience in Customer Service or Customer Care, preferably within the FMCG or Food & Beverage sectors.
3. Industry Insight: A functional understanding of FMCG products, supply chain processes, distribution, and customer support standards is considered a significant advantage.
4. Communication Skills: Exceptional verbal and written communication skills with a strong customer-oriented mindset.
5. Professionalism: The ability to handle high volumes of inquiries, orders, and complex issues with speed, empathy, and professional decorum.
## Important Recruitment Notice
PT Nippon Indosari Corpindo Tbk maintains a strict policy regarding the recruitment process. Please take note of the following:
* The company does not charge any fees to applicants at any stage of the recruitment process.
* We do not partner with travel agencies or third-party service providers for candidate transportation or accommodation.
* Only candidates who meet the specific criteria and are selected for further consideration will be contacted by our HR department.
If you are a dedicated professional looking to advance your career with one of Indonesia's most respected manufacturing companies, we encourage you to prepare your application materials and monitor our official channels for submission guidelines.