# Career Opportunity: Join the Service Administration Team at Daikin Indonesia
Established in June 2012, PT. Daikin Airconditioning Indonesia stands as a pivotal arm of the global Daikin network, dedicated to delivering world-class cooling solutions tailored to the unique demands of the Indonesian market. With an expansive infrastructure that includes 12 strategic branches—spanning cities from Tangerang and Surabaya to Makassar and Medan—alongside a robust network of over 1,200 dealers and 500 service points, Daikin continues to set the benchmark for excellence in the climate control industry.
We are currently looking for a motivated and detail-oriented professional to join our team as a Service Admin. This role is essential to maintaining the high service standards our customers expect across the nation.
## Role Responsibilities
As a Service Admin, you will play a critical role in the functionality of our After-Sales Department. Your primary duties will include:
* Administrative Oversight: Managing and monitoring daily service and after-sales activities to ensure operational efficiency.
* Documentation Management: Ensuring all service records and technical documents are accurate, organized, and up to date.
* Stakeholder Coordination: Acting as a bridge between internal technicians, external customers, service partners, and dealers.
* Data Entry and Reporting: Regularly inputting service data and generating comprehensive performance reports to track department progress.
* Operational Support: Assisting the Service Department with day-to-day tasks to ensure seamless service delivery.
## Candidate Requirements
To succeed in this role, you should possess a blend of organizational expertise and strong interpersonal skills. We are looking for candidates who meet the following criteria:
1. Educational Background: Minimum Diploma (D3) or Bachelor’s (S1) degree in any major.
2. Professional Experience: Previous experience in administration, customer service, or after-sales support is highly preferred.
3. Technical Proficiency: Strong command of Microsoft Office Suite, with a high level of expertise in Microsoft Excel.
4. Soft Skills: Exceptional attention to detail, strong communication abilities, and a proactive approach to problem-solving.
5. Team Dynamics: Proven ability to work both independently and collaboratively within a fast-paced team environment.
## How to Apply
If you are eager to advance your career with a global leader in air conditioning technology, we encourage you to submit your application. Please send your updated curriculum vitae to [email protected] with the email subject line: Service Admin – Jakarta.
Please note that only short-listed candidates will be contacted for the interview process.
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Important Fraud Warning: Daikin Indonesia reminds all applicants to exercise caution regarding recruitment fraud. We never request any form of payment or financial contribution during any stage of our hiring process. All recruitment activities conducted by PT. Daikin Airconditioning Indonesia are entirely free of charge.